Outsource Rescue

Far too many businesses have lived through it: the failed offshore development project. Despite promises of massive cost savings, too many companies end up with unusable code, missed deadlines, and mounting frustration. The allure of dramatically lower hourly rates often blinds organizations to the hidden costs and risks of offshore development.

The story typically unfolds the same way. Initial progress seems promising as mock-ups and prototypes emerge. But then communication breaks down. Simple changes take days or weeks. Code quality deteriorates. Eventually, the project grinds to a halt with a partially-built system that nobody fully understands.

Yet the business still needs working software. Critical operations may depend on completing the system. Employees have invested countless hours trying to explain requirements. Budgets have been spent. Starting over feels impossible, but moving forward seems equally daunting.

This is where Durable Programming’s Outsource Rescue service steps in. We specialize in salvaging failed offshore development projects and turning them into working software that drives real business value. Our northeastern US-based team brings decades of experience understanding, fixing, and completing troubled codebases.

Unlike continuing with an offshore team or starting fresh, our rescue process focuses on extracting maximum value from your existing investment while moving development back under your control. We carefully analyze what’s been built, preserve what works, fix what’s broken, and complete missing functionality.

Most importantly, we put you back in direct communication with the developers actually writing your code. No more frustrating timezone delays or language barriers. When you call us, you talk to engineers who can investigate and fix issues in real-time.

Think of it like a renovation project. Just as an experienced contractor can assess a half-finished house and determine the best path to completion, our team evaluates partially built software systems and creates a clear plan to get them across the finish line.

Our rescue process starts with a thorough assessment of your current situation. We’ll review the existing codebase, gather documentation, and discuss your business requirements. This gives us the insight needed to recommend the most cost-effective path forward – whether that’s fixing and completing the offshore work or strategically rebuilding key components.

Don’t let a troubled offshore project continue draining your resources. Contact us today to learn how our Outsource Rescue service can help turn your software investment into business value.

Our Outsource Rescue Process

We’ve refined a systematic approach to rescuing troubled offshore projects – a methodical path from assessment to completion that minimizes risk while maximizing value from your existing investment.

Phase 1: Comprehensive Assessment

The foundation of a successful rescue is a clear understanding of what you have, what you need, and what’s missing. Our assessment phase typically takes 1-2 weeks and includes:

• Code audit: A thorough review of the existing codebase to evaluate quality, structure, and completeness
• Documentation analysis: Gathering all available specifications, user stories, and requirements
• Business alignment: Discussions with stakeholders to understand core business needs and priorities
• Technical gap analysis: Identifying missing features, performance issues, and architectural flaws
• Data integrity verification: Ensuring your data model is sound and implementing proper validation

This process gives us a complete map of the project’s current state and allows us to develop a realistic rescue plan with clear timelines and costs.

Phase 2: Strategic Planning

With a clear picture of the project’s status, we develop a step-by-step rescue plan that:

• Prioritizes critical functionality that delivers immediate business value
• Breaks the recovery into manageable, measurable milestones
• Identifies quick wins that can be implemented rapidly
• Creates a realistic timeline with built-in contingencies
• Establishes clear communication channels and reporting processes

Our planning process is collaborative – we work with your team to ensure the rescue plan aligns with your business goals and priorities.

Phase 3: Execution and Delivery

Once the plan is approved, we move into execution mode, working through the defined milestones with regular checkpoints and demonstrations of progress. Our approach focuses on:

• Delivering usable functionality early and often
• Maintaining clear communication about progress and challenges
• Providing regular demos of working features
• Adapting to new information and changing priorities when needed
• Thorough testing and validation at each stage

Throughout this process, you’ll work directly with our senior developers – not account managers or offshore teams with language barriers and time zone challenges.

By following this systematic approach, we transform troubled offshore projects into successful, valuable software assets that deliver the business value you originally sought.

Frequently Asked Questions

How long does an outsource rescue project typically take?

The timeline varies based on project complexity and state of the existing codebase. A typical rescue project takes 3-6 months, though critical functionality can often be stabilized within weeks. In emergency situations, we can provide time critical fixes within days or even hours. We’ll provide a detailed timeline estimate after our initial assessment.

What if the original documentation is poor or missing?

This is extremely common with offshore projects. Our team specializes in understanding undocumented code through careful analysis and reverse engineering. We systematically map out functionality, document our findings, and rebuild missing documentation to support future maintenance.

Can you work with the existing codebase or do we need to start over?

We aim to preserve as much existing code as possible to protect your investment. After assessment, we’ll recommend whether to fix and complete the current codebase or strategically rebuild components. Our goal is maximizing value while minimizing additional investment.

How do you ensure we don’t lose critical business logic?

We begin every rescue project with thorough analysis of the existing system’s business rules and workflows. We document these carefully, validate them with your team, and ensure they’re preserved whether we’re fixing or rebuilding components.

What about ongoing maintenance after rescue?

We offer flexible maintenance plans to keep your rescued software running smoothly. This includes regular updates, security patches, bug fixes, and feature enhancements. We can also train your internal team to maintain the system.

Do you provide progress visibility during the rescue?

Absolutely. You’ll receive regular status updates, demos of fixed functionality, and access to project tracking tools. We believe in complete transparency throughout the rescue process. When you call us, you’ll speak directly with engineers working on your code.

What if new issues are discovered during the rescue?

Our systematic approach includes contingency planning for unexpected issues. We maintain clear communication about any new findings and adjust plans accordingly. Our fixed-price agreements include provisions for handling reasonable discoveries.

How do you handle security concerns with existing code?

Security review is a core part of our rescue process. We scan for vulnerabilities, audit access controls, and ensure data protection measures meet current standards. We work with you to make decisions on how to migrate insecure code.

What if we’re still under contract with the offshore team?

We can help manage the transition from your current vendor, including assistance with code handover and knowledge transfer. Our team has experience navigating these potentially delicate situations professionally.

How do you price rescue projects?

After initial assessment, we typically offer fixed-price agreements for well-defined rescue work. This provides budget certainty while ensuring thorough resolution of issues. We can also work on time-and-materials basis for more fluid situations.

What technical stacks can you rescue?

Our team has deep experience across multiple technologies including Ruby on Rails, PHP, Python, Node.js, and related frameworks. We’re particularly skilled at handling complex legacy codebases and hybrid systems.

What if the project has fallen far behind schedule?

We specialize in getting derailed projects back on track. Our rescue process includes re-establishing realistic timelines, identifying quick wins, and creating clear milestones toward full project completion.

How do you handle data migration issues?

Data integrity is crucial during rescue projects. We carefully audit existing data, create comprehensive migration plans, and ensure thorough testing of data transitions. We maintain backups and rollback capabilities throughout the process.

What about intellectual property concerns?

We ensure clear documentation of all work performed and maintain strict confidentiality. All code and documentation we create belongs to you. We can assist with any IP-related documentation needed for legal or compliance purposes.